Director of Operations
Job duties
- Plan, direct, or coordinate the operations of Mozenda
- Supervise all recruitment, hiring, firing, and promotion decisions in the United States and the Albania branch (in collaboration with local and U.S.-based management)
- Coordinate functions between U.S.-based management and Albanian management for training, onboarding, and the maintenance of close relationships between the two offices
- Confer with the Mozenda management team and attend weekly integration meetings with other upper management to discuss issues, coordinate activities, or resolve problems
- Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities
- Work with the local representative to ensure compliance with local laws and regulations
- The point of contact for department heads and managers who are based in the United States and assign or delegate responsibilities to them
- Supervise Service Organization Control 2 (SOC 2) and International Organization for Standardization (ISO 27001) compliance reports
- Travel: Quarterly trips to the European location in Albania for business and client meetings
Salary: Available upon request
Schedule: Full time – 40 hours/week
Job requirements
- Experience in managing an organization, projects, employees and clients
- Experience and knowledge of the Albanian labor market, including knowledge of the United States and Albanian cultural and business norms
- Experience with the understanding of financial principles, concepts, and practices
- Experience as a proficient user of Mozenda Software
- Experience working with tools including: XPath, RegEx, HTML, CSS, and JavaScript coding language, Salesforce, JIRA, ASANA
- Experience supervising ISO 27001, SOC 2 Type 1 and Type 2 Compliance Audit Reports
Education Requirements:
Bachelor’s Degree in Finance or related
Experience Requirements:
5 years in job offered, Consultant, Project Development Manager, Analyst or closely related
Qualified applicants send cover letter and resumes to: Mozenda, Inc., Corey Young, President, corey.young@mozenda.com, job ref # MH001.
Proof of authorization to accept permanent full-time employment in U.S. required if hired.
Education, Experience, and Licensing Requirements:
- Bachelor’s and/or Master’s degree in Computer Science, Computer Engineering or related technical discipline
- 5+ years of professional software development experience
- Proficiency in Java or C++, and object-oriented design skills
- Application architecture and design patterns
- Experience serving as technical lead throughout the full software development lifecycle, from conception, architecture definition, detailed design, scoping, planning, implementation, testing to documentation, delivery and maintenance is preferred
- Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Experience in development of distributed/scalable systems and high-volume transaction applications