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    Publish data to an FTP server
    • 30 Nov 2023
    • 3 Minutes to read
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    Contents

    Publish data to an FTP server

    • Updated on 30 Nov 2023
    • 3 Minutes to read
    • Contributors
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    Article Summary

    To publish your data to a server using FTP (and related file-transfer protocols):

    In the Web Console:

    1. Select an agent or a collection.
    2. Select Agent-List .
    3. Select Publishing.

    Publish data to s3 4

    1. Select FTP under Publishing method.
    2. Choose an option under File includes.
    3. Choose an option under Managed view.
    4. Choose the File format you want to publish to the FTP server.
    5. Choose when you want the data to be published.
    6. Enter Computer address.
    • This is the address of the FTP server. This is an IP address or subdomain (e.g. ftp.yourcompany.com).
    1. Optionally select to enter additional FTP settings.
    2. Select TEST SETTINGS to test the connection.
    3. Select SAVE & PUBLISH NOW to publish the data immediately or select SAVE to publish later.

    z publish_data FTP.png

    Note

    If your FTP server has a firewall, whitelist the following external IP address range so Mozenda can publish to it:
    69.174.254.193 – 69.174.254.254, 64.19.202.254

    Additional FTP Publishing Settings

    Computer address

    This can either be an IP address or a URL. An example would be customerdata.mozenda.com.

    SettingDescription
    FolderThe folder where you want to store the data. (This usually starts with a forward slash /).
    UsernameUsed to sign in and connect to the FTP site.
    PasswordUsed to sign in and connect to the FTP site.
    PortThe port that the system uses to connect to the FTP site. (The default is port 21.)
    Use passive transfer modeDependent on the FTP server’s configuration.
    Use a secure connectionDependent on the FTP server’s configuration.
    Test FTP SettingsCheck that the system can successfully connect and has the permissions to add new files.

    What to include in the file

    This setting allows the user to choose the view to be published. The default will be the view that is currently selected in the agent or collection.

    Filename

    This allows the user to specify the name of the file that will be sent via FTP. If it is left blank the name of the file will be the Collection name and the view name in the format %Collection Name%-%View Name%

    If a file of the same name exists in the FTP destination directory, the existing file will be overwritten.

    Variables that you can use in your file names:

    FormatEffect
    %DateTime%Inserts a date time value in the format of YYYY-MM-DD-HHMMSS.
    %Date%Inserts a date value in the format of YYYY-MM-DD.
    %YYYY%Inserts the current year in the format of YYYY.
    %MM%Inserts the current month in the format MM.
    %DD%Inserts the current day of the month in the file name.
    %CollectionName%Inserts the name of the collection.
    %CollectionID%Inserts the ID of the collection.
    %AgentID%Inserts the ID of the agent (when applicable).
    %ViewName%Inserts the name of the view.
    %ViewID%Inserts the ID of the view.

    An example of a file name that would use the %DateTime% variable is CNN-%DateTime%. The name of a CSV file published on 2019-01-18 would be CNN-2019-01-18.csv.

    Advanced FTP setup information

    Timeouts to be aware of

    Mozenda is configured with the following timeout periods:

    • 60 seconds for the “Test FTP Settings” button in publishing settings
    • 24 minutes (1440 seconds) for actual publishing

    Permissions on your host

    The FTP user provided to Mozenda must have Read and Write permission on the destination directory and all subdirectories.

    Certificates

    For a server to allow FTPS or SFTP connections, the server must be configured with a valid SSL keypair. The SSL certificate can be self-signed and does not need to be chained to a trusted certificate authority.

    Firewall rules

    Note that depending on your setup, you may have a firewall on the host server and on the router/NAT. Both need to be configured for things to work.

    FTP Active requires:

    • Inbound rule allowing TCP connections on port set in Mozenda publishing settings (usually 21).
    • Outbound rule allowing TCP connections on all ports.

    FTP Passive requires:

    • Inbound rule allowing TCP connections on the port set in Mozenda's publishing settings (usually 21).
    • Inbound rule allowing TCP connections on the port range specified in your server’s passive mode settings.

    FTPS Explicit requires:

    • Inbound rule allowing TCP connections on the port set in Mozenda's publishing settings (usually 21).
    • Inbound rule allowing TCP connections on the port range specified in your server’s passive mode settings.

    FTPS Implicit requires:

    • Inbound rule allowing TCP connections on port set in publishing settings (usually 990).
    • Inbound rule allowing TCP connections on port range specified in your server’s passive mode settings.

    SFTP

    • Inbound rule allowing TCP connections on port set in publishing settings (usually 22).
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