Load a Specific URL into a Page in the Builder

March 17, 2016

Sometimes an agent will work on a website until it reaches a certain page. Troubleshooting is easier if you can load that errored page into the Agent Builder. Follow these steps to load a specific URL into a page in the Agent Builder.

  1. Use a web browser to navigate to the specific web page that you want to load in the Agent Builder.
  2. Copy the website URL from the browser’s address bar.
  3. In the Agent Builder, click the page of actions where you want the URL to be loaded.
    Select the target page of actions
  4. Paste the copied URL into the address bar and press Enter.
    Paste new URL into Builder URL bar
  5. Click Load the new URL into the current page in the Load New Page dialog that appears.

    This setting is temporary and will not be saved to your agent.
    'Load the new URL...' is the first option in the 'Load New Page' window

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